Claim Approved
£42,500 compensation approved for Margaret H.
Claim Reference
FSCS-2026-084721
🎉 Your compensation of £42,500.00 has been approved
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Claims Processed
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Total Compensation Paid
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Approval Rate
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Average Review Time
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Registered Claimants
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Financial Firms Covered
FCA Authorised
Regulated & Trusted
Protecting Consumers Worldwide Since 2001
The Financial Services Compensation Scheme (FSCS) is a trusted global compensation scheme for customers of authorised financial services firms. We step in when a firm is unable, or likely to be unable, to pay claims against it.
Our portal makes it simple for eligible claimants to submit, track, and receive compensation — all in one secure, easy-to-use platform. No third-party fees. No hidden charges. Just straightforward, fair compensation.
Claimants Helped
Compensation Recovered
Claim Success Rate
Average Review Time
How the Claims Process Works
We've designed the claims process to be as straightforward as possible. Four steps from registration to compensation.
Create Your Account
Register securely with your email address. Verify your identity with government-issued ID. Your data is encrypted and protected.
Submit Your Claim
Complete the comprehensive claim form. Upload supporting documents — bank statements, correspondence, contract details.
Claim Under Review
Our expert team reviews your submission. We may request additional documents. Average review time is 14 working days.
Receive Compensation
If approved, compensation is paid directly to your verified bank account. You'll receive email and dashboard notifications throughout.
What We Compensate
FSCS covers a wide range of financial products and services. Find your category below to understand your eligibility and maximum compensation limit.
£220,000
per person, per firm
Bank Deposits
Protection for deposits held in authorised banks, building societies, and credit unions that have failed.
£220,000
per person, per firm
Investment Losses
Compensation for losses from failed investment firms, including stocks, bonds, and unit trusts.
Unlimited
for compulsory insurance
Insurance Claims
Covers compulsory insurance policies and certain long-term insurance policies when firms fail.
£220,000
per person, per firm
Mortgage Advice
Claims arising from negligent mortgage advice or mis-selling by authorised mortgage advisers.
£220,000
per person, per firm
Pension Mis-selling
Compensation for losses from inappropriate pension transfers or negligent pension advice.
£220,000
per person, per firm
Debt Management
Claims relating to failed debt management companies that held client money or provided advice.
Am I Eligible to Claim?
FSCS eligibility depends on several factors. Review the criteria below to understand whether you qualify for compensation.
You ARE likely eligible if:
- Your money was held by an FCA-authorised firm that has failed
- You are a private individual (not a large business or institution)
- Your claim falls within the relevant compensation limit
- The firm was regulated to provide the service you received
- You experienced a direct financial loss as a result of the firm's failure
- Your claim is not subject to an ongoing legal dispute
Quick Eligibility Check
Answer three questions to find out if you can claim.
Select your answers above, then click below to get your eligibility result.
Real Compensation, Real People
Thousands of eligible claimants worldwide have successfully claimed compensation through our portal.
Patricia Whitmore
Bristol, England
After my investment firm collapsed, I was devastated. The FSCS claims process was straightforward and the team kept me informed throughout. My compensation arrived within 3 weeks of approval.
Investment Loss
£38,200 received
Rajesh Patel
Toronto, Canada
When my bank was declared insolvent, I thought I had lost everything. FSCS compensated me for the full £72,000 in my account. The online portal made uploading documents simple.
Bank Deposit
£72,000 received
Fiona MacAllister
Sydney, Australia
I was mis-sold a pension transfer that cost me significantly. The FSCS team was professional and thorough. I received my full compensation and the process was less stressful than I expected.
Pension Mis-selling
£55,000 received
Frequently Asked Questions
Everything you need to know about the FSCS compensation process. Can't find your answer? Contact our team.
Most straightforward claims are resolved within 14 working days. Complex cases — particularly those involving pension mis-selling or multiple documents — may take up to 6 months. We will keep you updated throughout via your dashboard and email.
Contact Our Claims Team
Our expert claims advisers are available Monday–Friday, 8am–6pm. We typically respond to enquiries within 2 working days.
refund@fscscompensation.com
Response within 2 working days
Address
FSCS Compensation Portal
International Claims Processing Centre
Office Hours
Monday–Friday
8:00am – 6:00pm (UTC)